I’m a big fan of appreciative inquiry because it’s all about accentuating the positive, as the old song says. When we start by looking at what’s working well, what’s good, and then dream about how we want things to be, what we could create, we take out the fear and threat and resistance that can be there when we focus on “problems”. AI can be the framework for a coaching conversation, a supervision conversation, an away day planning session, or a team building meeting. You can use postits and props, big flip charts and coloured markers, have people working in pairs or small groups. It’s a dynamic process that ends with a clear action plan, and so it’s easier to engage people and keep them engaged.